RETURN POLICY
In the event you are unhappy with your purchase, exchange/return within 14 days of purchase. Any authorized return (call or email for authorization and ship address) item must be unused and in saleable condition. Be sure to send returns properly packed & insured. The customer is responsible for lost, damaged, and/or UNINSURED RETURNS.
For more information and international shipping addresses, please contact:
Janet Torelli
Pebble Beach, CA
e-mail me
SHIPPING INFO
Orders are shipped usually within 2 days, USPS or FedEx Ground. You will receive an email regarding the ship date and tracking number.
| USPS/FedEx ground rate chart | |
| Sales value | Ship rate |
| 0$ – $30 | $8.95 |
| $30.01 – $50 | $9.95 |
| $50.01 – $100 | $13.95 |
| $100.01 – $200 | $15.95 |
| $200.01 – $350 | $18.95 |
| $351 – $500 | $22.95 |
| $501 – $999 | $25.95 |
| $1,000 and up | $33.95 |
| There is no guaranteed delivery date for FedEx Ground (2-7 days), so if you need this item by a specific date, please specify FedEx 2-Day or FedEx Overnight to ensure you receive your shipment on time! | |
Need help?
Contact us at Janet@Janettorelli.com for questions related to return policy and shipping information.